Updates to the myPhonak app
Good news! The myPhonak app has been updated to version 6.2 with new features, fixes, and requested changes. Here's what is included in the update:
Simplified home screen
The remote control now fills the entire home screen
The mute button has been changed to indicate what will happen when it is pressed (the muted/unmuted icons have been flipped compared to the previous app release)
Support for new hearing devices
Keep an eye out for Phonak’s big launch announcement this week
Improved registration screen
Three clear options to create account*, login*, or continue without account
*Reminder an account is optional and only needed to access Health features
Bluetooth settings screen
Added “adaptive” and “fixed” bandwidth text to match language in Phonak Target
Account registration process improvement
The user is shown their auto-selected country instead of having to scroll through the list of countries
Password requirements are updated and more clearly defined
Health features changes
Improved update frequency of the wearing time graphs
Improved heart rate indicators for Phonak Audéo Fit devices
Additional changes
Updated Privacy Notice
Bug fixes
Known issues
When updating from the old myPhonak app (version 4.0.6 or earlier) to the newly designed myPhonak 6.1 some users lost pairing between their app and hearing aids forcing them to re-pair. This was not intended. Users updating from the recent myPhonak 6.1 to myPhonak 6.2 are not expected to lose their pairing. However, if users are still on version 4.0.6 it is possible they could lose pairing when updating to version 6.2.
Known requests
Mentions of Remote Support in the app do not make it clear that an appointment is required.
Status: Language improvements planned for future app update
CROS app compatibility
Status: Planned for a future app update
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